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I want Microsoft to be more up-front with its customers
Message
From
25/02/2003 11:21:26
 
 
To
25/02/2003 02:26:50
General information
Forum:
Visual FoxPro
Category:
Other
Miscellaneous
Thread ID:
00757430
Message ID:
00757591
Views:
11
Do you really expect that to happen in this century?

Look at the answers we receive from the persons in charge. Have you seen any improvements recently?

Example : Resume of what Ken Levy replied to me : "Some things are written in a certain way but they mean what I say" When I asked him if MS should change the wording to more reflect what he explained he replied. "Things will stay as they are."

For some companies there are some strong basic principles. Sometimes along the way those principles get lost because of $$$$.

For others there are no principles only $$$$$.

The only way to let those companies that are only attracted by the $$$$ know that they're doing wrong is to give our business to other companies. But come back only if there has been MAJOR improvements because if you come back only based on promises they made they'll never understand.

If you continue to do business with them who knows what they'll try next. Why would they stop? You've stayed with them even with all the abuse. So they must be thinking "hehe let's try worst than last time and see where it'll take us"

So to the conclude this reply I'd say that MS will never change on it's own. They will have to be forced to do it. It's in our own hands.



>What has set me off here is the issue of the End User License Agreement (EULA) for VFP8. A lot of messages have already been posted on this issue; others have kindly posted relevant EULA sections for VFP7 and VFP8 which I reproduce here.
>
>In a nutshell, the VFP8 EULA explicitly states that, if you install it as an upgrade, you can no longer use the product that formed the basis for the upgrade:
>
>11.1 Upgrades. To use a version of the Software identified as an upgrade, you must first be licensed for the software identified by Microsoft as eligible for the upgrade. After upgrading, you may no longer use the software that formed the basis for your upgrade eligibility.
>
>The equivalent part of the VFP7 EULA does not seem to exclude the continued use of earlier versions, especially if the new version is considered a "supplement" to the old (bolding mine):
>
>UPGRADES. If the SOFTWARE PRODUCT is labeled as an upgrade, you must be properly licensed to use a product identified by Microsoft as being eligible for the upgrade in order to use the SOFTWARE PRODUCT. A SOFTWARE PRODUCT labeled as an upgrade replaces and/or supplements the product that formed the basis for your eligibility for the upgrade. You may use the resulting upgraded product only in accordance with the terms of this EULA. If the SOFTWARE PRODUCT is an upgrade of a component of a package of software programs that you licensed as a single product, the SOFTWARE PRODUCT may be used and transferred only as part of that single product package and may not be separated for use on more than one computer.
>
>This change means that if you need or want to continue to use the "upgrade basis" product (probably an earlier version of VFP) you need to purchase full version VFP8, or an MSDN subscription. This is considerably more expensive than the upgrade price will be.
>
>I currently have VFP5, 6, and 7 installed on my dev machine; I've bought every available PC platform upgrade since FoxBASE+. I was planning to buy the VFP8 upgrade and install it but continue to use 5, 6 and 7 to support existing apps at various clients. I would not have bothered to read the EULA so I wouldn't have been aware of the change, and that I would be in breach of the EULA by continuing to use VFP7.
>
>What I really object to, is that this is a surprise. It took an eagle-eyed early VFP8 adopter here on the UT to bring this to my attention. I believe MS should have notified the community of this change before it came out here on the UT. Users need to know in advance of actually purchasing product (and being able to read the EULA section(s) in question) so that they purchase the correct version.
>
>There have been other recent examples of Microsoft inserting overly broad or otherwise questionable terms and conditions in product EULAs. I want Microsoft to stop this practice and to be more up-front with its customers.
*******************************************************
Save a tree, eat a beaver.
Denis Chassé
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