>If you're an in-house shop with 2,000 desktops

No, they not in house, but these are at over 400 locations - and I have no control over them other than my Wise setup, etc. By summer, it will be on a few thousand more desktops easily and I trying to snuff this problem out now before that happens.

>but if they do NOT I would consider switching to the 'developer' version of the Amyuni product. I like it because it involves distributing only a few dll's (and registering one).

Yes, this is what I am using - the $2,400 developers version. Its a beaut! in everything but this one problem so far.

>You can then create and destroy new PDF drivers from your app as you need them. This means you don't have to worry about a user or administrator deleting or renaming the printer driver on you. I like using this with my apps, and controlling it as an ActiveX object. VERY flexible!

Well, I am using the INSTALL.EXE during my Wise install - per suggestion from Amyuni tech and also their manual. When I didn't it seemed to take several seconds before a report could be printed as the driver had to be created first, then destroyed. I'm beginning to wonder if this is leading me to this INSTALL -U headache.

Amyuni tech support provided me with the following code to get it up and going quickly - as I didn't have time to just fiddle with all its features. Are you doing something different than this (I changed some of it so I can call it from anywhere):

LPARAMETERS cOutType, cRptName, cFileName, cPrintName
* cOutType  =  will either be PDF, RTF, or HTM. 
* cRptName  =  our report.frx name (will include the path 
*              so it can be found).
* cFileName = name of the file including full path we are 
*             going to write to. Also must include the correct
*             extension such as PDF, RTF, or HTM.
* cPrintName =  name of the printer such as 
*               "Amyuni Document Converter"
* cMyPrinter =  the name of the AmyUni printer. 
*               This can either come from the above cPrintName 
*               parameter or it can be handcoded here to test 
*               installed printers, etc.

* m.cMyPrinter = 'Amyuni Document Converter'
m.cMyPrinter = cPrintName
* This was provided by Jose of Amyuni on about Feb. 28, 2003. 
* Several things had to be done here for this
* to be called and work. We added the above parameters. 
DECLARE LONG PDFDriverInit IN cdintf210.DLL STRING
DECLARE LONG DriverInit IN cdintf210.DLL STRING
DECLARE DriverEnd IN cdintf210.DLL LONG
DECLARE LONG SetDefaultPrinter IN cdintf210.DLL LONG
DECLARE LONG EnablePrinter IN cdintf210.DLL LONG, STRING, STRING
DECLARE LONG SetDefaultFileName IN cdintf210.DLL LONG, STRING
DECLARE LONG SetFileNameOptions IN cdintf210.DLL LONG, LONG
DECLARE LONG SetDefaultConfig IN cdintf210.DLL LONG
DECLARE LONG SetWatermark IN CDIntf210.DLL LONG, STRING, STRING, LONG, LONG, LONG, LONG, LONG, LONG
DECLARE LONG SetBookmark IN CDIntf210.DLL LONG, LONG, STRING

#DEFINE NoPrompte             1      
#DEFINE UseFileName           2              
#DEFINE Concatenate           4
#DEFINE BroadcastMessages    32                         
* #DEFINE EnableWatermarks     64                     
#DEFINE EnableWatermarks     0                        
* Here is the definition of the watermark parameters
#DEFINE Wfontname          "Arial"
#DEFINE Wfontsize              70
#DEFINE Worientation          450
#DEFINE Wcolour               255
#DEFINE Whorzpos              200
#DEFINE Wvertpoz             -200
#DEFINE Wforeground           .T.

PDF = DriverInit(m.cMyPrinter) && for the standard version


* Following is a special code -license from AmyUni and it is required 
* just like that. 
EnablePrinter (PDF,"MyCompanyName","- my secret id from amyuni goes here - ")

SetDefaultFileName ( PDF, cFileName )&& set output file name

DO CASE
CASE cOutType = 'PDF'
SetFileNameOptions( PDF, NoPrompte+ UseFileName+ BroadcastMessages + EnableWatermarks) 
CASE cOutType = 'RTF'
* Following is for Rtf output. The last parameter (134217728 was derived 
* by looking at page 20 or 21 in the Common interface driver Manual, 
* taking the ExportToRtf HexValue of 8,000,000 and using Windows 
* Calculator converting it to a decimal which is 67108864 and then 
* adding it to that line.
SetFileNameOptions( PDF, NoPrompte+ UseFileName+ BroadcastMessages + EnableWatermarks + 134217728)
CASE cOutType = 'HTM'
* Following is for Html output. The last parameter (67108864 was derived 
* by looking at page 20 in the Common interface driver Manual, taking 
* the ExportToHtml HexValue of 4,000,000 and using Windows Calculator 
* converting it to a decimal which is 67108864 and then adding it to that 
* line.
SetFileNameOptions( PDF, NoPrompte+ UseFileName+ BroadcastMessages + EnableWatermarks + 67108864)
ENDCASE

SET PRINTER TO NAME (m.cMyPrinter)  

REPORT FORM (cRptName)  NOEJECT NOCONSOLE TO PRINTER

SetFileNameOptions ( PDF, 0 )	&& reset options

* Free the object -for the developer versions: remove 
* the PDF or HTML printer, otherwise only clears some memory
DriverEnd( PDF )

Are you using the new 2.10 and not having in problems with the PDF color item I mention?

Thanks for all your help.

Mel Cummings