Viv,

Thanks for your input but the ISP and the error are not the point...

>Hi,
>
>>>How do I convince a full-blown Microsoft ISP shop to support a Microsoft product?
>
>From the rest of your post it seems that they are at least attempting to support it. And that it was working at one point ?
>
>Doesn't the 'Cannot update the cursor' message indicate that the ODBC drivers are installed and available - perhaps the problem is with file permissions on the database tables ?
>
>Anyway it seems a bit hard to blame Microsoft for what software an organisation which they do not own chooses to support.

You must be kidding... MS is a monopoly that has dictated what software is bundled with computers for years. There was a pretty big law suite where the US government said they DO tell organizations what software to install and support. MS is to blame for the raise and fall of many software companies and products because of it.

>
>Regards,
>Viv