>>Similar thoughts came to my mind as I tried to decipher what was printed on the "YELLOW" discs.
>
>Me too, but I didn't want to overdo it < s >

ROFL!! Not you, Jim - never. :-)

>Still waiting, eh?! You must be one happy customer.

Sigh. I have been patient, but I have limits...

>Look at what outsourcing has done for you:
>1) hide the (possible) real source of the problem;
>2) introduce delays (your complaint to MSDN 'team' to outsourcer to MSDN 'team' and back to you);
>3) absolve MS of any actual responsibility.
>
>Maybe I should have outsourced my marriage way back when.

PERFECT!