>>Hi Bruce,
>>
>>You can mark someones message as Solution (10 points) or Help (3 points). The 'mark as help' button sould be next to 'mark as solution' button, right after caption 'Points'.
>
>Hi Sergey - I do indeed see the 3 on your post, as expected. But I'm looking again at an earlier reply I got, but it still shows only the 10 points, no 3 on the right of Points.
>
>I wonder what's going on. Is there maybe some situation where 3 is not allowed?

I think only Michel can answer this question. :)