>Considering that the majority of your paying customers are English speaking, don't you think it would be in your best interest to find a customer relations officer who can communicate clearly with your customers?

How much of a donations would be able to do? :) Yes, we could do a lot of good things with money but that is money we don't have. Unless you know someone that would work for free. :) That comment is the same as several other aspects of the product we could enhance. But, it always come down to square one in regards to be or not be able to afford additional expenses.

>No disrepsect intended, of course, Michel. You have my uttmost respect for being multilingual and bringing the UT as far as you have with the limited staff that you have. But there is most certainly a language barrier between UT management and end users, which is fairly signficant for your web portal, but even more of an issue for your magazine. You owe it to yourself to resolve those issues.

I don't understand the comment about the magazine. You may email Martin if you wish to discuss some issues with it. If you have one, he'll be happy to email with you for the best interest of all. His email is msalias@levelextreme.com.