>>I do not agree with your position, therefore, I will not join in any campaign to write letters. Like I said previously, I've
>>had great experience with the VFP support staff and they've helped tremendously. I also know some of them personally and they
>>do not have a money-driven goal .. they just want to support the product!! Period!!
>
>I think that you do not make difference between
>Microsoft Support staff and VFP support staff.
>This is compleatly different people with compleately different behaviour for our luck.

Speaking as a former MS Product Support Services employee, I can state with confidence that you're mistaken.