>>When you mark a message the "agent" informs you that a reply has been posted to the "marked" message. Right? But the problem I have is that I don't remember the thread where I marked the message. Is there a feature I am missing where I can see the messages/threads that I marked?
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>Hi Dmitry,
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>It's in your Account setup under Update your account (PUTM) -> Agent
Thank you, Sergey. I will check it out right away.
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