Alan,

There were reports that it may happend under Windows 2000 with SP4. Is it the version you're trying to install VFP8 under? You may contact MS PSS by phone to resolve this problem ( VFP8 comes with two free installation support incidents ).
You can find more info at http://support.microsoft.com/default.aspx?scid=fh;en-us;Prodoffer25a#faq1399


>I just purchased my VFP8 Upgrade. I'm currently running VFP6. I started the install and it proceeded fine up to the SOAP install. Then I get an error message that a general error has occurred in the install, contact my provider. Obviously in the packaging, there is no place to call for help.
>
>On my initial try, NAV detected the script and I allowed it to proceed. On the next try I disable NAV Autoprotect as well as script blocking before starting the install.
>
>The readme file when I get the error says that SOAP may be installed standalone, and is on the CD at \SOAP\soapsdk.msi. In my CD it is at \soaptoolkit\soapsdk.msi.
>
>Has anyone experienced this, and has a solution?