You need to actually identify where the problem lies... you really have not provided enough information for anyone to make a call like this.

What is the infrastructure of the network? What is different between yours and theirs?

What about the client workstations - how are they configured? Ram, Hd, Processor, etc?

Is there Anti-virus software on the server? This can cause problems.

What is the make-up of the server?

If you can get some of this information and post it here, we might be able to help.

-w-


>Hi there,
>
>last week we installed our software on the client's side.
>Than we found that the network communication is very slow.
>
>Here is what we do;
>
>(At our side the time from question -> answer is about 1 - 2 seconds)
>
>- Let the user enter a clientname or clientnumber
>- Execute a query on a database that is on a server (so that every user has the same (up2date) tables)
>
>At the client's side the time from question -> answer is about 20 seconds!
>
>We do not use any Database manager like SQL-Server, just VFP tables and indexes.
>
>What can I do to improve the performance of this communication?
>
>Cheers,
>
>Erwin