Part of the problem is the Fox is not officially supported by Crystal Decisions. There are only two people in their support group that know Fox and you and I know more about Fox then their two guys combined.

Hopefully, once CR becomes part of Business Objects, support will get better.


>
>This issue has now gone away with the following CR9 patches applied:
>
>CR90DBEXWIN_EN_200305.exe 6-26-2003 9.0.110.5004 Monthly
>CR90DEVWIN_EN_200306.exe 6-26-2003 9.0.108.5002 Monthly
>CR90ACTXWIN_EN_200306.exe 6-26-2003 9.0.113.5002 Monthly
>CR90DBEXWIN_EN.exe 7-10-2003 9.0.110.1074 Weekly
>CR90MAINWIN_EN_200306.exe 7-29-2003 9.0.107.5002 Monthly
>
>I'm not sure whether I should see the glass half-full or half-empty. I
>fought with CR tech support over 3 weeks on this issue and the six people
>that I was shuffled between aggressively denied that this was a problem, was
>"by design" and would not be changed. We're in the middle of a release cycle
>and this problem stopped us dead in our tracks. At best I'm disappointed in
>their technical non-support, but at least the problem has gone away.
>
>I've said it before over the years and nothing has changed - using Crystal
>Reports is a hate/love relationship.
>