>One thing you might do... there were 3 KB articles [818175, 818178, 818179] that probaly merit reference.

Just so you know, I don't work on KBs at all, our PSS (product support) team does that. I'll forward your feedback to them about this. If you are suggesting that there needs to be a link to these KBs, then let me know and be more specific about what you are suggestion show I know for sure what you would like to see.