>In our case, the customers were definitely not interested in using the web, in fact it was all we could do to get them to fill out the order blank that our client faxed to them. The new prices for approx 300 items are set weekly for each of the 200+ customers and the list, with a blank quantity column is faxed to each customer Sunday night. Most of them call back daily with orders and, if we are lucky, the customer actually uses the form which makes it easy for the client to simply fill in the quantities. Sometimes they fax it back and it is easy to transcribe from the fax. Our client thinks this is great and it certainly is a giant step from the totally manual system they used before.
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>So in short, without knowing the volumes you are dealing with, sounds like what you have is about right.
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>Ken

You can make simple call center application, where peoples who take incoming calls to repeat in microfon Item catalog number and quantity. With application done MS Speech SDK this numbers could be input directly in the screen and in the end of the conversation operator will pres only ENTER to accept the PO