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FRX2ANY versus XFRX
Message
 
 
To
09/08/2003 15:47:49
Dave Nantais
Light speed database solutions
Ontario, Canada
General information
Forum:
Visual FoxPro
Category:
Third party products
Miscellaneous
Thread ID:
00818357
Message ID:
00818891
Views:
22
>>Dave
>>
>>I have used both and rate xfrx way above frx2any in terms of support and roughly the same in terms of speed.
>>
>>xfrx answer queries usually within 4-6 hours and send updates automatically. I have never had any useful support from FRX2ANY so have given up using them after a very short trial.
>>
>>Colin
>
>it looks like the company supporting frx2any is trying to hard to appear 'bigger than life'. I suspect its run by one or two people. There is no phone number on their site. I am going to run several example reports on both FRX2Any and XFRX and compare the results. Your informal comments are appreciated.

I don't understand why you guys are bitching on us, we are a small company located in Montreal with 4 employees and 2 consultants.

We have many product on the market but only one that is commercial on the web (Frx2Any). We were at Devteach 2003, Yag and Ken from Microsoft were very impressed with Frx2Any. Since Europa (Next version of FoxPro) will put focus on a new report design, we will be working with them on the Beta of this next version of FoxPro.

We are always tring to improve our customer support. We have helped a lot of of people with small integration problem but there is only a small number with limited knowledge of VFP that are harder to help.

I have myself tried to integrate StoneField Query and had a hard time getting in touch with technical people over there. I didn't blast them on UT because of one incident, sometime it just happen and maybe next time I will get to somebody right away.

We gave you our most qualified technical person phone number last week, He built the product so give him a call, he will do his best to help you.
Luc Nadeau
lnadeau@neova.ca

"the theory, it is when all is known and that nothing works. The practice, it is when all works and that nobody knows why." - Albert Einstein (Nobel of physique 1921)
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