>>...except there's no address, no local phone numbers - nothing. Where the hell is my local phone office? There's Verizon Wireless, but I visited them once and they denied any connection with land lines and broadband. They didn't even know whether those had an office around here.
>>
>>I never expected I'd say "Sprint, come back, everything's forgiven", but I did, several times.
>
>rofl
>
>I am sorry that your experience with Verizon has been so terrible! However, I am laughing so hard I am in tears! Service in the United States deteriorates and there is nothing you can do! Regardless of whom I have contact that is involved with customer service, I find the level of competency unacceptable and deteriorates with the passage of time.

But that's supposed to be only better and better, right? I mean, this is a service oriented economy, production is offshore... so the best people are in services, the education system is making sure they know how to do it (if they don't learn how to produce anymore).

Or am I wrong again?