>>"Humiliated by the experience, Ball told his IT department he wanted Microsoft products out of his business within six months. "I said, 'I don't care if we have to buy 10,000 abacuses,'" recalled Ball, who recently addressed the LinuxWorld trade show. "We won't do business with someone who treats us poorly."
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>He was stealing, he got caught. Microsoft isn't to blame.

However, MSFT told the story in public ("on the evening news") which goes a little beyond the original issue (unlicensed software) and the cash settlement.