Hi Lynda

>I guess that is the problem: I don't use Outlook Express... I guess we're so lucky to have an area like UT accessible to all through a browser that I'd hoped there might be something similar for Word. Thanks for your input.

There is certainly a Word forum on compuserve, and all Compuserve fora are accessible through the Web, so you should be able to find what you need at:

http://forums.compuserve.com/vlforums/default.asp?SRV=MSOfficeForum