>>Hi,
>>Should we tell the truth of our program bugs to our client? Or, we make a story/other excuses ?
>
>Tell the truth, but be careful how you word it. Don't say things like "our program is corupting your data" for example.

But then also DON'T say something like 'our program seems to have a problem with the way you enter your data' either. Yours above would be preferable to the latter < s >.