>>>client base? we have scientists and lifetime paper pushers.
>>
>>We have mostly economists for this app. Most are hip to PC software, but some are your older paper pushers who can barely bootup their machines...they'll be the challenge.
>
>do you have a help desk? (or are you the help desk...) they'll be driviing someone crazy.

That will be the job of our 2 user (economist) team members, who will be vulnerable to going crazy for a while. However, they will funnel unanswerable problems back to me...so I'm kind of the top-level help desk...