>Hi,
>Do you ever send mail directly to oakleaf? How long they take to reply you?
>In my experience, I only get their reply after 3 days or even more.
>
>Somemore, some of them are not even replied. Why? Does my mail lost or delay? If not? Or, my question is too innocent??
>
>I am newie to MM, so I really need helps!!!

I'd say it depends on what you're emailing. Kevin has designated UT as the official support mechanism for MM, not private email. He doesn't spend his days waiting for email, he's heavily investing his time in Mere Mortals.NET, and probably several private consulting projects.

Chris.