Jordan,
>In general I am agree with you. But I think that this is our fault, because trying to attract customer we do not inform him how much will cost him every change, when project start.

It's the cutting edge of contracts, isn't it? We have learned that we finally are attractive to nobobody if we don't earn enough money ... And the customer like to pay a chicken and get a turkey. Clear contract is a lot of help.

Agnes