>>>A customer sends me an email saying that "you can pick up this file using IP: 128.1.0.8 User Name: SomeName Password: Secret".
>>>
>>>How do you connect to their FTP using the above IP? TIA.
>>
>>Dmitry,
>>
>>
>>I think by entering ftp://SomeName:Secret@128.1.0.8/ in the address bar of your browser
>
>Thank you for your suggestion, Gregory. But it didn't work.

Look at the browser configuration under tools/internet options/security/custom level. At the bottom make sure it is set to prompt for username and password.

John