>Check out Rick Strahl's Web Store product at www.west-wind.com. It has a desktop management part of the app that can pull down order info from the website, although I don't know how extensive it is in meeting your exact needs. You do get complete source code, however, so you can modify as needed.<

Thanks for the suggestion, David. I have other West Wind products and like them but it worries me that the web store is distributed only as a sample. Given that it will be central to my business, I'm not sure that I can get by with the "limited support" that it includes.

I'll look into it, though, thanks.

-Bob