>Thks Brian for your response, you gave me really good tips about it. is there any sugestion reagrding to your products that coudl assist me with this?, I checked at your site but don't know where to start

The first place to start would be the sending of the email.
I have an article I wrote at the following link that should help:
http://seekfordsolutions.com/Articles/HowToSendEmailFromYourProgram.asp

What you would then want to do is dynamically create a link in the HTML message that would allow the manager to approve or deny the decision.
Or you could allow them to reply with yes or no.

The first way would require an web server powered solution with access to the database.

The second solution would simply need access to the mail server. Using POP3, you could log in and download the message replies. Then you could search the text for YES or NO. You could also use the subject line with an identifier to tie the decision ID with the decision response.

i.e.

subject: RE:Decision ID: 102934384

body:
YES

>>You need to make a decision,
>> decision text
>>Please reply with a YES or a NO


I would be happy to help you in anyway I can.