I have delivered an app, and a handful of these locations are experiencing the performance issues and problems and solutions that have been posted here in the UT (example: check for anti-virus, etc., etc.).

I put a list together of all the items and suggestions that have been found here in UT to isolate the problem, and also a number of the Microsoft links that might help as well.

However here is the problem: the LAN guy(s) they bring in from the local Seven Eleven Gas Station or Best Buy's just refuse to do anything suggested if more work is involved that checking to see if the computer is plugged in. They just want take the time. Unfortunately, I have experienced similar behavior from some of the local network people in other locations as well with these small operations. These clients are on small LAN's with perhaps 5 to 10 workstations, and personally do not know how to setup and maintain their network.

So, I am no better off after two months of trying to figure this out.

Does anyone know of some type of utility that I could deliver (and have the client run without their LAN guy(s)) that could evaluate the LAN and perhaps find problems, etc.?

By the way, I have already suggested bringing in a different LAN person, but have already been informed that's not going to happen.

Any help or thoughts are appreciated.

Mel Cummings