Thanks Mark, somhow during this process a copy of the original VFP 8.0 runtime files showed up in the windows system directory. They were masking the SP1 runtimes in Program files\common\....

Deleted those and it started to work.



>I did have the same problem. The update is downloaded into a sub-folder under your HTML Builder installation folder [don't remember the name of the sub-folder but it is an obvious name like Updates or Downloads]. Just unzip the file that is there and just copy over the files.
>
>>Has anyone expercienced any update problems with West Winds Help Builder.
>>
>>I keep receiving an error during the auotmatic online update that it cannot close a file (does not say which). The it continues with update.
>>
>>I dowloaded the v3.20 update file from WW and applied locally.
>>
>>Now It has a resource mismatch problem and won't let me in. I have checked for Foxuser files on that drive and had only 1 potential problem that I cleaned up.
>>
>>Of all the days I need Help Builder today is one but I am locked out. Any help would be appreciated.
>>
>>Ron Darling
>>rond@ixsys.com