>It sounds like their indexes are getting corrupted. Make sure you have a reindex routine that deletes all the indexes and re-creates them from scratch.

We wen 'round and 'round with this when I posted about the index problem. There's nothing wrong with the index, it just sometimes doesn't find it. For example, there's an index that puts the billing reports in order of their paysource. She ran it once and they were all out of order. She ran it again and they were in order.


>Also, if their sever or workstations crash frequently that could cause the problem.

As far as I know they don't have a problem with frequent crashes.

>Also, it could be a problem with not enough file handles. If they're using Netware they may need to set the Netware FILE HANDLES= setting. I'm not sure how to do this under Win '95 (in DOS you just put a FILE HANDLES= line in the NET.CFG), but someone could probably help you with that.

I'll ask their IS department about this.

Thanks,