Thanks Walter.

>Hi henry.
>
>We are using GoToMyPC and works very well on all platforms. Basically you sent an inviation via an email and connect over the internet.
>
>Walter,
>
>
>>Hi all:
>>
>>What would you recommend as the most cost effective way of remotely accessing a clients PC say, for example, to troubleshoot applications. Is there anything that does not increase a client's cost to have remote troubleshooting available to them?
>>
>>Thank you in advance for your thoughtful suggestions.