Before spending IT dollars, they should determine what value they get in return...in terms of efficiency, labor savings, increased sales, etc.

Using a flat percentage, don't know about that. Maybe they should spend more but that's all they can afford? Maybe that's too much to spend? What kind of business is it? So many variables to consider.


>I have a client that is convince that he should spend 5% of his business revenue in IT, excluding hardware. Does it make sense ? Does anybody know where to find numbers on that.
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>Thanks