They may need to re-install word on their machine. As a test, have them open Excel (make sure Word is NOT open) then choose Insert, Obect... from the menu.

Click the Create from File tab, then hit the browse button and choose a Word document. If they get an error, there's probably a problem with the installation of Word.


>I created a table with one of the fields of type general to store all related documents (Word, Excel, Text, ...) of a particular vendor.
>
>When I issue APPEND GENERAL command to link/embed a word document file from my machine it works fine, but from the user's machine it generates an error (1426-ole error code 0x8004000a not able to bind to source).
>
>Note that word is installed in all macchines
>
>Any suggestions?