Folders should be enough; I don't think a separate "favorite" option is required.

I find it quite useful to be able to save messages this way; thus, I can have quick access to "bookmarked" messages. I didn't use this feature in a while, though; but I wouldn't want to lose it.

>This is to request some feedback on the favorite messages option. That option which can be used when viewing a message allows a member to save a message into the list of favorite messages. That is only one list which can contains from 1 to an unlimited number of messages. Basically, there is no organization in it other than a place where favorite messages are saved. This was useful before the Folder option came in. Now, with Folders, anyone can customize and organize the way important messages are saved. Also, the Folders are easy to use now with one simple click. The question is: "Is there really such a use of the favorite messages options?"
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>As for the stats, we have about 40 members having about 10 to 20 messages saved in that option. One member has 257. The rest is only one to three messages approximately.
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>In order to keep continuing to improve the interface and make it simpler, as this is one of the problem we have faced since a while, we can propose the following. Basically, anyone that has at least one messages saved in the list of favorite messages would have a folder created "Favorite messages" so those messages will be moved in that option instead. Of course, anyone would then be able to recheck all that and decide what to do with those messages.
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>This is about what I can think right now about that. That option is about a duplicate of the Folders messages and I don't think there is much use to have it anymore with all the flexiblity the Folder option is allowing us.