Provide the actual code... and show where the error is happening. Maybe that will lead to something.

>Wayne, it is software I sell from the web.
>The customer gets an ID number and pw.
>
>After customer downloads and installs the software and then runs it
>for the first time.
>A dialog comes up informing him that the software is "Locked".
>He then enters his Id and pw.
>The software then checks the db on the web to verify ID & pw and unlocks
>the software.
>
>When the dialog tries to come up, the error occures on the first try.
>
>After bombing out, the customer starts the program again and it works
>as it is designed.
>I just don't know how to fix it.
>
>As you are aware, first impressions are important.
>I must find a fix somehow.
>
>The error message is about not being able to "write to memory".
>I hope this may give you a clue to what is going on.
>Loren