>If you've ever done retail then you know "never" diss the competition - especially if it (the compeditor's product) is already installed and you've been offered a chance to advance your cause.
>
>It's a radical surgery just to convince the users (so that they can convince management) that your solution is worth the effort to make the change.
>
>Remember - somebody that works there made the decision to install your compeditor's product - it would be ill-advised to make those involved in the original decision feel their decision was bad for their company and leads to the turmoil of a proposed conversion.
>
>So - remember -
>... The product they are currently using is a great product and has served them well, but in light of ... recent advances, requirements, etc ... it may be of benefit to take the next step - blah blah blah ..
>
>This is where finesse and a proper ying/yang balance make all the difference!

It's all in the way you say it. We'll just have to find the right formula so they only feel positive vibes from a potential replacement.



>It would be great to read a study on how your proposal faired - what your best was and what your worse was - I smell an excellent oppertunity for a case study here. Even if it ends up bloody (or bland) - your experience would be helpful useful information.

If I have something new to bring to the community I'll tell all. But I guess that it'll probably go like businesses went before. Some laughs, some cries, depression, stress, ups, downs, good moves, bad moves, friendship lost because they tried (or succeeded) to cheat us, new friends because of all the help they provided...



>PS
>Kick their arse!

That one is in our top ten list <g>