I did read ZA help (a little, after all I am only human <g>). But the problem seems to be not just VPN but something more.

Let me describe how I connect to their (customer) network:

1. I have Contivity VPN client on my desktop. I click on it and it connects me to their system. I get acknowledgement that I am connected.

2. I have another shortcut on my desktop, Partners VPN Applications. When I click on this shortcut, a web page opens asking me to log in with another user name and password. I enter and get connected. I am now on their intranet home page. At this time something (probably IE) tries to automatically map their server to my PC. If my ZA is down, I get Done and Mapped on the status bar of my IE. But if I have ZA open, the status in the IE showing their intranet home page shows "Wait: H HOME18/dl886$;". Basically according to the person from their Help Desk it mean ZA doing something bad <g> and they don't support ZA. Therefore, he suggested I don't use ZA when connecting to their network. But to me it sounds like having unprotected sex <g>.

In my ZA Programs control, Contivity VPN client has trusted Access yes. But I can't seem to figure out what program actually does mapping that I can find it in my ZA programs.

I hope I make some sense <g>. Let me know if you think of something.

Thank you.


>You might want to check the online help for ZoneAlarm then. According to ZoneLabs, one of the new features of version 4 is automatic VPN configuration which detects VPN connections and sets your endpoint security for maximum protection. Not sure what that all entails so I would check the helpfile and online support.
>
>
>>My ZA is 4.? so I should not have the problem. And I will follow your suggestions. Thank you very much for your help.
>>
>>>Supposedly this was fixed in versions 2.6 of ZoneAlarm and higher:
>>>
>>>http://support.microsoft.com/default.aspx?scid=kb;en-us;285549
>>>
>>>Zonealarm recommends:
>>>
>>>Step 1: Open the ZoneLabs product and select "Program Control".
>>>
>>>Step 2: Click on the "Programs" Tab.
>>>
>>>Step 3: The VPN Client's Access permission is a "?". Click under "Trusted" and select "Allow". The question mark changes to a check mark.
>>>
>>>Step 4: Reboot the PC.
>>>
>>>When the PC boots back up, the VPN client should operate normally.
>>>
>>>
>>>The problem I found is ZoneAlarm blocking something. I am trying to find out what and where in ZA I should specify to make it let me use VPN.
>>>>
>>>>
>>>>>A customer gave me VPN CD, User Name, Password. I successfully connect to their network (at least I think so since connection is shown and I can get to their intranet homepage).
>>>>>
>>>>>Then I want to try to map one of their servers to my drive and I can't. Here is what I do: I open Windows Explorer (via My Comptuter), Tools | Map Network drives. In the Folder field I enter \\tstlab1\c$ (which is what the client told me) but I get message:
>>>>>"The network path \\tstlab1\c$ could not be found."
>>>>>
>>>>>Assuming that they gave me the right user name and password and that such server (tstlab1) exist, what could I be doing wrong?
>>>>>
>>>>>Thank you.