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Bugs after handover
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To
27/09/2004 15:04:47
Sammy Derban
Ghana Telecom
Accra, Ghana
General information
Forum:
Visual FoxPro
Category:
Contracts, agreements and general business
Miscellaneous
Thread ID:
00946396
Message ID:
00946414
Views:
11
>Hello All,
>I need some information to arm myself.
>After Systems Handover is the developer responsible to
>correct bugs in system detected much later on?
>TIA


Lots of "depends on" here.

Good rule: All programming time is billable - unless your agreement says otherwise.

WHat is a bug: If the use wanted form backgrounds red and forgot to tell you - then you could bill them.

If the user asked for red forms and you forgot to do it - then you could bill them - you would have charged for the time to do it anyway.

What is your agreement with the user? Usually they understand custom software can be a trial and error - it shouldn't be - but it does happen. No use getting ready to defend youself.

If they give you repair or change orders - do the work - log your time - and send a bill - don't even worry about it!
Imagination is more important than knowledge
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