I don't have all the answers, but here's some thoughts.

If norton successfully quarantines a file you will not see it in explorer.

If you have access to another computer:
I'd update it's AV software.
Take out the drive with the problems and make it a slave on the other computer.
Scan it.
Make a note of the viruses and file names.
Go to Symantecs site and print out the virus info on each one.
Download any utils they might have for removeing it and copy to a disk.
Put the drive back in the original PC.
Unplug the network cable.
Boot up only in SAFE MODE.
Run any utils Symantec has.
Run Regedit.
Remove the references to the infected files.
Do anything else Symantec suggests.

All that is if I had my heart set on fixing it rather than reimaging the drive and starting all over. I'd lean towards wiping it out myself and reloading everything. You could still move the drive to another machine and copy over your data first.

Good luck - Messing with some viruses on some work PCs myself.



>Hi
>
>I originally posted this in Internet->Adware ... category, and accidentally talked about when starting IE, rather than Winows. Now can anyone help?
>
>____________________________
>
>Windows XP (home)
>
>Anybody know anything about this file, Mvour. Whenever I start Windows I get a dialog saying something like "Cannot run (or access) this file. Select it from a list or from the web". Now I don't know what this is or what it does and am chary of looking it up, in case it's viral in nature.. I cancel the dialog and Windows proceeds apparently with no ill effect.
>
>Recently I had a bunch of viruses that got in, and Norton couldn't delete them. At this time, Explorer wouldn't call up my dial-up and I had a load of screwing around. They were found on my HD but I couldn't get rights to delete them (how does this work, by the way?). But I found ref to them in the registry and deleted them there. This problem seemed to start after that.
>
>Incidentallty, there have been several occasions when Norton couldn't delete or quarantine certain viruses. The report shows them as residing in, say \Windows or \Windows\System32 (et al), but they often can't be found (even with show hidden files), e.g. Adwares like iefeatsl.dll, image.dll which have got hold of my browser and I can't change the home page. I've followed the Norton steps to get rid of them, part. in the registry, but I can't find any mention of the in the registry.
>
>Can anyone help or point me to a forum that can help
>
>'ppreciate it
>
>Terry