If she has XP, it could be the XP 2 update. It takes quite a while to install but shouldn't be all night. Her connection speed could be a factor??


>My daughter called me this morning (from college) and said that last night when she was online a window popped up and asked if she wanted to install an update. She said Yes. The "update" has been "installing" all night. I told her to shut off the notebook. She did but when she starts the notebook again, after a little while, she gets the window that "update" is being installed, still.
>
>I have two questions:
>1. What possible are they doing to her pc while "installing" update?
>2. What link or program I should send to her to get rid of this "program" that is probably installed on her pc?
>
>Thank you for any suggestions.