Hi Mark,

Our current processor (which we're about to dump because they're CROOKS) allows us to void a transaction provided that we haven't printed the batch report for that day, so I'm guessing that the active-x's that are used for credit card processing would allow you to do the same.

Thanks for the reply!

Alex


>Hi Alex,
>
>This may have more to do with batches and your card processor than software. Some processor's require a days charges to be closed (batched), some do it automatically. Only after a charge has been closed will you see a void appear. And some processors require a Return (Credit) instead of a Void after a transaction is closed.
>
>In other words, charges are kept in what you might call a cache. If a void comes thru before the cache is saved to the processor, neither the charge nor the void appears on a customer statement.
>
>Try closing the batch on your card terminal or wait a few days until it occurs automatically, then try the void and both should appear on a statement.
>
>That's how it works with the activex controls that I use.