Hi,
A T1 has max data rate 1.544Mbits per second, you can very easily use all the bandwidth if not setup properly, or if you are running the wrong type of app's over it i.e. not client server.

I would think the link wasn't spec correctly at the installation stage or additional processes are being run over it, which it was never speced for.

A network probe will tell it all.

>I have to have a conversation with someone tomorrow about their network. I am in no way a network guru and do not expect to be anytime soon. I just want to know enough to not look completely ignorant.
>
>Network big picture: 2 facilities approx. 5 miles apart. Supposedly there is a T1 line between the 2 facilities.
>
>Network has an app that is used in both facilities, courthouse and jail. Server for this app is at courthouse.
>
>Users at jail have horrible experience i.e. 100 times slower than running app from courthouse.
>
>Approx 6 months ago I entered the picture. I supplied a new VFP app (not related to pre-existing app in any way).
>
>I supplied a server at the jail for this new app.
>
>Users at jail have no problems but users at the courthouse are 100 times slower.
>
>So the problem is the pipe.
>
>I have no idea why so slow but as far as I know the only thing slower than a phone line is carrier pidgeon. How can it be slower than a telephone dialup because it most certainly is.
>
>Thanks,
>John