I like them - as long as they're done properly. I have an application that keeps track of these - and the error routine(s) in my other applications will generate new records for it (including a screen shot). I've setup some required fields so that 90% of the time I get what I need - but when a user says something like "I clicked my mouse on the screen and it broke.."...that's completely useless. Anyway I think its very important to keep a record of these things so you can see what's happening the most, which is most critical to fix - etc.

>Hi everybody,
>
>We discussed this issue with my colleague today on the way to work...
>
>I have no problems if somebody will tell me my software has bugs and demonstrate them to me. In fact, I appreciate this very much. Sometimes these bugs are really hard to reproduce, this would probably be exhausing...
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>But I think lots of developers hate being told that their software has bugs. Instead of thanking and making a fix they would start to hate the person reporting them. I think, it's the wrong attitude.
>
>So, I'm curious, how do you personally take bug reports?
>
>Thanks.