>>>My daughter caught this trojan and we can't seem to get rid of it. McAfee finds it every 10 seconds, says that it removes and cleans the file, and immediately pops again with the same problem. We tried to scan the computer with McAfee but to no avail. Also, downloaded Ad-Aware PE, ran it, no help. Google search didn't give much help. Interesting that McAfee info about this trojan says "low risk" but to me it seems as annoying as hell.
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>>You may need to boot the computer in Safe mode, then run an AV scan while in that mode. If your OS is XP or Me you may need to temporarily turn off System Restore as well.
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>Good idea to start the computer in Safe mode. Do I do it by pressing F8 while computer is booting (this is XP professional). Also, how to you turn off System Restore?
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>Thank you very much.

F8 worked in XP Home and Pro for me. Not sure about the system restore.