>>>"....perhaps this could open the door to a new category of jobs. Phone installers....."
>>
>>Sent Rant ON (again)
>>
>>Which will be offshored. Plus you'll be speaking to someone who's accent is so strong or their english is so poor you can't understand them. I just went though this with Sprint for my cell phone service the other day. I get my bill and they're charging me taxes in 3 different states! I mean it added like $40 to my bill! I spent almost 20 minutes on hold, finally got a human - then after being bounced from dept to dept - I finally get the right person....and I could NOT understand what they were saying. I was extreamly nice and patient, asked them to repeat themselves like 1000 times and to talk slower - still couldnt understand them. This isnt a problem I have either - I mean in FL you see people from all over the place and I got used to talking to people who know little english or are hard to understand but this was insane! After 30 minutes of me saying 'what? what? what? huh? what? huh? what?' I finally asked to talk to someone else because I couldnt understand them. They
>>got rude - then disconnected the call. ha - I went down to a local Sprint store and made a scene - got the whole month's usage for free. Yeah Sprint saved a lot of money by offshoring THAT phone call, didn't they? Idiots.
>>
>>Sent Rant OFF (for a minute)
>
>ROFLMAO
>
>But you know what!
>
>They lost some money with you but how much money will they save with those not brave enough to take the time to do what you did. So instead of complaining they'll just pay the bill because they don't have the time or patience to fight for their rights. And perhaps thinking "$40 is not that bad it could've been worse" <vbg>

IMO there is no excuse for just letting some company rip you off because you're to lazy to do something about it. "it could've been worse" will soon become worse if you (and all consumers) don't put your foot down and demand to be treated fairly.

>So everybody's happy. Phones are not ringing in India and phone company can charge whatever they feel what you owe them on a given month.