Well my guess it that you need to look at your Window driver. Since it seems that Nancy has this working already, you should direct this question back to her. Is she using a Generic Text driver or the driver supplied with the printer from Zebra (which version)?
Allen

>I have tried it via USB, Serial, and Parallel ports. None work. If I copy the file to the LPT1: port via a command prompt window. It works. I would prefer not to shell out to a command prompt if I can avoid it.