We finally did that. We spoke with another salesperson this time (from India still). This salesperson told us that we could only purchase it with the media, not purchase a volumne license so we had to pay 27.00 more dollars to get the media and the product id.


>Doesn't seem like it should take that long. I'd consider calling them back and *hopefully* talking so someone you can understand better & verify that the order was placed correctly.
>
>>I wouldn't be so concerned except that it has been almost 8 hours and no email with the licenses yet...
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>>>>We finally purchased VFP9 for all developers and now all that we have to do is wait for the email from MSFT with the additional license numbers. We purchased it this morning under volumne licensing and then called MSFT to get the license numbers. We have a couple of MSDN licenses but need a couple more separate VFP9 licenses. We spoke with a MSFT salesman whom we think may be in India (it was too difficult to tell or understand) so even after phonetically sounding out Visual Foxpro (he kept wanting to give us licenses for Visio not Visual foxpro) three times as well as the product id, I am not sure what licenses we will end up with! No return email yet from MSFT so we'll see...
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>>>Hopefully you'll get the correct licenses. Generally I can understand what someone is saying if their accent is really strong - but of course there are the few occasions that I can't (such as last night when dealing with Sprint PCS & trying to get my fine new $650 cellphone/pocketPC to connect to the internet properly). After I've said the same thing 5 or 6 times I finally ask to talk to someone else and nicely tell them that I simply can't understand what they're saying. Seems kind of stupid to me that such a problem should even happen. I spent almost 40 minutes talking to someone (well 2 people actually) and it SHOULD of taken more like 5 minutes. If it takes 8 times as long to do anything, how much money are they saving by this outsourcing?