>Michelle,
>
>Your life will be easier getting a Help Authoring tool. I use ForeHelp
www.ff.com it gives you a WYSIWYG environment to build and test your help file in. You'll easily save the cost of the tool in the time it saves compared to using Word. RoboHelp is another good tool but I've not used it. They both come in full suites that let you produce every imaginable kind of output file, to less expensive single output format versions.
I've put that on the list of ones to look at.
Thanks,