Funny you say that, a couple of the ones I've had to deal with got angry with me because I couldn't understand them! And one of them was in sales, not support. Dell customer service sucks now. It used to be good.

>According to the helpdesk support technician I spoke with from India, he spoke clear, concise English while I was the one who couldn't speak or understand the language!
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>>Instead of teaching 1 billion+ persons from India how to speak a good english they'll learn 250+ million americans how to speak the NEW good business language.
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>>It'll be faster that way <g>