>I installed a new version a few weeks ago and had some irritants with the new version.
>Today I found the time to report them as a problem and a suggestion.
>So I went through the procedure for the problem first, and all appread fine, so I proeeded with the suggestion.
>
>With it done/submitted I took the time to read the output page a bit more carefully. I found, to my surprise and with no clear indication (red lettering or something audible or whatever) that my suggestion had not been submitted BECAUSE THE FAQ OFFERED HELP FOR KEYWORDS IN MY MESSAGE@!#@$!#@
>
>Trouble is, I had been through the FAQ and some other document and did not find the answer to my particular issue.
>So I went and checked the status of my help requests (offered on the same page) and found that I had no help requests pending. Which means that it disregarded my first too@!#@$!#@$!#@$!#@$!#@$!#@$!#@$!#
>
>Sometimes I'm ashamed to associate myself with "computers"!

Evidently, another company that knows how to put the "cuss" into Customer Service!

Hey, don't blame it on "computers". Computers don't make mistakes, people make mistakes. (not you, Skype's programmers)