Gaylen,
Thanks. Which tool are you using to do the remote? I am unfamiliar with how these things are setup. Are there any special settings that you have to make? A number of our users are using Terminal Server with no problems, but when using either RemoteAdministrator or NetOp there seem to be significant data issues.
A problem is a problem only as long as it has a possible solution. Lacking that, it becomes a FACT!