Again, that may not be the case. Many alternatives may be viable, but I know of several small businesses that run only Microsoft software and won't consider open source, even though it may meet all the business requirements.
>I said that small business doesn't want to upgrade *if there is a viable alternative*. You may regard that as a blanket statement, but then you are the one who said that MS is well aware of our "opinion". ;-)
Craig Berntson
MCSD, Microsoft .Net MVP, Grape City Community Influencer