>I have been asked to look into the possibility of capturing incomming and outgoing phone calls on a Mitel SX-200 ICP phone system. The system does provide SMDR (Station Message Detail Recording) output records that can be routed to an RS-232 port.
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>Anyone ever done something like this or have a link for further information to get started?
Would there be one RS-232 port per phone? In other words, do all the recordings come though the same port, or at each workstation?
.....and eat some Haywards BBQ for me today.
ICQ 10556 (ya), 254117